A-Spadz offers a 1–2 year limited warranty on every A-Spadz e-bike, excluding normal wear-and-tear parts.

For full details, please refer to: Warranty Policy

✅ Mechanical Parts: Frame, front fork, handlebar, derailleur, etc.

⚡ Electrical Parts: Charger, battery, display, and more.

For a complete list of covered components, please visit: Warranty Details

You can check our online dealer list to locate the nearest authorized service partner.

👉 Find a Dealer

Please keep the repair invoice and send it to our customer service team.

Once verified, our staff will refund the repair cost through your original payment method.

The frame number of your Ebike can typically be found engraved on the bottom of the bike. This unique identification number, also known as the serial number, is etched or stamped onto the frame and serves as a vital identifier for your Ebike.

To find the frame number, please check the underside of the frame near the bottom bracket or around the pedal area. This number is important for registration and insurance, and, in case of theft, helps in identifying and recovering your e-bike.